Do your customers know how your business is operating today? These are confusing times for customers as everyone’s business is not “operating as usual.”
During the COVID 19 crisis, customers need to know how your business is responding.
Do you have a strategy to clearly communicate messages on your website, email, & social media? Current & future customers must know how you are operating during these confusing times.
Are you open for business? Are you taking appointments? How is YOUR staff gearing up to meet all the new requirements? Your customers need to know so they are confident in continuing to do business with you, now and in the future. For example:
- You should use your email database to reach out to current & past customers to share your operating hours & services and stay top of mind with them. Then, when you are back to normal operations, they are more likely to reach out to you.
- Use your social media platforms to let everyone know if you are open and when you are open. Also, what products & services are still available.
- Your website is likely the first place customers will check to see how you are handling the new restrictions. Make sure they don’t have to search around to find an answer.
Still Have Questions? We Can Help
Get Your Communication Strategy Plan
For fellow company owners, we are offering a half hour consulting call to talk thru the new “reality” of how your business is operating. Then we’ll develop a key messaging strategy for your company. In addition, you will get a written report with suggestions on how to implement your message across multiple platforms. All of this is included for just $195.
Get your message out now – email us at Susan@SCmarketinginc.com to setup your call. This offer expires on April 30, 2020.